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I replaced our original license server with a new server. AutoDesk sent me the new .lic file that I installed on the new server. When I run AutoCAD from the client PC it asks me to specify the license server. When I put in the new license server it cannot connect to it. I get a message that a valid license could not be obtained by the network license manager. If I open up FlexNet License mgr on the server and do a "Perform Status Enquiry" it says lmgrd is not running: Cannot connect to license server system. The license server manager (lmgrd) has not been started yet, the wrong port@host) or license file is being used, or the port or hostname in the license file has been changed.
I contacted AutoDesk licensing and they seem to think I need technical support and that this is not a licesning issue. Any suggestions?
¡Resuelto! Ir a solución.
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The -15 error code, as you have found, is pretty generic for "can't find a license" - this is why it's prompting you for another LM.
Since you already know that the "lmgrd is not running" - have you tried to start the service manually?
Have you tried to see if it IS running? And if so, that would point to a different issue.
Ref:: Autodesk Network License Manager Troubleshooting
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Yes, I have. I've noticed two things now.
1. When I view the log it says
0:50:22 (adskflex) EXITING DUE TO SIGNAL 25 Exit reason 2
10:50:26 (lmgrd) adskflex exited with status 25 (Invalid host)
10:50:26 (lmgrd) Please correct problem and restart daemons
2. When I open up the license file in notepad the host name is correct but the address after the host name is different than the MAC address on the server. I provided AutoDesk with this info, so I think they need to create a new .lic file for me which is what I wanted them to do all along. Their support is awful. You get a response every two days.
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AutoDesk finally sent me a new license file that corrected the issue. They could have sent me this over a week ago.