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Alfred.NESWADBA
en respuesta a: Anonymous

Hi,

 

welcome @Anonymous.autodesk.com!

 

>> The software freezes on the first page that has only the Start tab 

Do you have a UHD display (resolution > 1920x1020)? If so try to reduce the resolution for your display and try AutoCAD to start again.

There is also an option to start AutoCAD without hardware acceleration as described >>>here<<<

Another trial could be to disconnect from network and internet, restart your computer and try AutoCAD again.

 

>> I believe my computer has all the requirements: Processor speed 2.40 GHz, 12.0 GB RAM,

>> 64-bit operating system, Windows 10.

Which graphic-card?

 

- alfred -

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Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2025
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(not an Autodesk consultant)