09-02-2016
08:12 AM
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09-02-2016
08:12 AM
Hi @mnpatric,
Do we know what is different about this laptop from the others that seem to work properly? As Dean's post indicates, a driver issue can cause crashes after exiting. However, it could be any number of other things that could be involved as well.
If you can not add a new user account (full admin) to try to see if the profile is damaged then I suggest performing a Repair (Windows Control Panel>Programs) and then perhaps a Reset Settings to Default.
Please select the Accept as Solution button if my post solves your issue or answers your question.
John Vellek
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