08-24-2016
12:17 PM
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08-24-2016
12:17 PM
Hi @Anonymous,
Per chance are you using Dropbox?
It appears DropBox came out with an update over the weekend that may cause issues opening files when using older versions of Autodesk products. We have heard from our customers that the issue may present as:
- Crashing
- Freezing
- Lagging
- Product unable to open at all
- Give an error of “Not Responding”
- Unable to save new files
This article walks you through removing DropBox and doing a restart. It appears reinstalling Dropbox does not fix the issue, so we advise waiting until a patch is released by DropBox.
Per chance are you using Dropbox? We have been seeing some issues since last weekend that causes such problems.
John Vellek
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