Anuncios

The Autodesk Community Forums has a new look. Read more about what's changed on the Community Announcements board.

john.vellek
en respuesta a: Anonymous

Hi @Anonymous,

 

Per chance are you using Dropbox? 

 

It appears DropBox came out with an update over the weekend that may cause issues opening files when using older versions of Autodesk products. We have heard from our customers that the issue may present as:

 

-          Crashing

-          Freezing

-          Lagging

-          Product unable to open at all

-          Give an error of “Not Responding”

-          Unable to save new files

 

This article walks you through removing DropBox and doing a restart. It appears reinstalling Dropbox does not fix the issue, so we advise waiting until a patch is released by DropBox.

 

Per chance are you using Dropbox? We have been seeing some issues since last weekend that causes such problems.


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

Autodesk Knowledge Network | Autodesk Account | Product Feedback