07-28-2016
09:05 AM
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07-28-2016
09:05 AM
Hi Jorge,
Despite all the "Dicsussion" in this thread
I am glad that you were able to get back up and running quickly despite it being a painful process. If and when you decide to try the patch again I would like you to try the newest drivers for your graphics card too. Driver certification is only a "Point in time" as Windows updates and others can invalidate a certified driver quite easily. Another option to try is to disable all the "AERO" type features temporarily to see if that too makes a difference.
I have been looking for other reported cases of this issue with 2016 on Windows 10 and have not yet found any so I am hoping that this is an isolated situation.
Thank you for your patience
John Vellek
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