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Is there anyone who knows what the phone number to the AutoCAD support is? I need to speak to a human being!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
¡Resuelto! Ir a solución.
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Otherwise this is it: start typing and explain the problem please.
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You can usually find good support through the online posts. Try searching for some key words in your question. You can also try AUGI.com - membership is free and the help is good there too. Usually it is something that someone else has seen at some point.
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Hi @Anonymous,
Welcome to the Community!
If you like, you can schedule a call with support. Otherwise, please explain your question or issue and I will be happy to assist you in obtaining the anser.
John Vellek
Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!
Autodesk Knowledge Network | Autodesk Account | Product Feedback
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Hi @Anonymous,
Did you get your issue resolved? I haven't seen an update on your post but I am here to help you if I can.
John Vellek
Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!
Autodesk Knowledge Network | Autodesk Account | Product Feedback
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I have Autosketch 9. Need to install in new computer. I have the original box but the disc is missing. Can you help?
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@Anonymous wrote:
I have Autosketch 9. Need to install in new computer. I have the original box but the disc is missing. Can you help?
This Forum is about usage of AutoCAD, not things like installation of it, much less of AutoSketch. You'd be better off going to the Installation & Licensing Forum to see whether someone there can help. But since even AutoSketch 10 [the last release] is over 12 years old, I wouldn't hold out much hope....
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i agree fully we have alot of resources invested into autodesk, i recently had a problem with a simple update download, then the support made some modifications to my folders and compuiter then BAM!!! more problems. all of this automated crap and saying i cant help you professionally or wait for an email is complete crap.
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@CodyAvery8 Your friendly IT departement should be able to fix any issues related to autocad licences, updates and install bugs. Not having a competent IT departement often leads to these kinds of posts.
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What's a good phone number I can call. If I am paying this much a year I should be able to call a support line. I live in atlantic time and the call center schedules calls for like 8pm.
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@simonjohnlacey wrote:What's a good phone number I can call. If I am paying this much a year I should be able to call a support line. I live in atlantic time and the call center schedules calls for like 8pm.
Here are ways to open a support case with Autodesk, you can set up a call back time based on availability, they call you, be flexible about days and ensure your region is well identified, you might get something earlier that 8pm:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Contacting-a-techn...
Need something quicker? Purchase more advanced support levels from Autodesk first (if you qualify, not everyone does):
https://www.autodesk.com/buying/plans
Or pay an Autodesk Reseller for that level of support:
https://www.autodesk.com/partners/locate-a-reseller
OR... you could just start a new topic, and ask us your fellow product users for assistance (yeah, no one is going to call you or let you call them or the most part).
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Do you have Autosketch installed and working on your old computer? I don't know if this will work with Autosketch 9, but I have installed 32 bit AutoCAD R14 on a Win 7, Win 8, and Win10 64 bit computers just by copying the program files to the new computer. You may need to purchase a program called "Longbow" to get it operating on a 64 bit machine.