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francoise.k
en respuesta a: john.vellek

Thanks John,

 

It's happening to all drawings, when it does happen.  Every now and then it will start up without a hitch though.  It will happen when I open the application fresh from the desktop, or open a drawing.

 

I can't start a new drawing, can't click anything, even to close the application.

 

I have disabled the graphics hardware acceleration as I saw that this was a suggested solution - this didn't solve the problem.

 

One of the posted responses stated that I hadn't provided enough info, which I'm sure is true - I'm using AutoCAD 2017, operative system is Windows 10.

 

I can switch between the "Create" and "Learn" tabs, but can't select anything.  I can click on the Send Feedback but it doesn't bring anything up.  I can click between the different views for Recent Drawings.

 

There was a solution which suggested I completely reinstall AutoCAD and reinstall, and it seems that this needs to be done in a particular order so as to remove certain applications before others.  I'm happy to try this as the next step but would like to know more detail on how this should be done.

 

Cheers

Francoise