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Anonymous
en respuesta a: Victoria.Studley

Hi Victoria,

 

thanks for looking at this:

 

  • Is the issue noticeable on all machines, after the same period of time? Or is it worse for certain users?
    • so far - two PCs (we're starting with just a few smaller projects) - as far as I can tell, if there is a difference it's based on the speed of the machine - but the stickyness is present in both
  • Is it worse with certain files?
    • no - once this begins to occur - it happens in all open files
  • How many layers, on average, are in the files that exhibit the behavior?
    • from ca. 50 up to 500 (including xrefs)
  • Do all of the machines you're testing meet or exceed the system requirements for ACA 2016? (Typically, ACA works best on machines that also meet the additional 3D requirements at the bottom.)
    • should be - see these specs (sorry about the German...):
      ProzessorIntel(R) Core(TM) i7-2600 CPU @ 3.40GHz7,6
      5,3
        Ergibt sich aus der niedrigsten Teilbewertung
      Arbeitsspeicher (RAM)12,0 GB7,6
      GrafikATI FirePro V3800 (FireGL V) Graphics Adapter5,3
      Grafik (Spiele)6370 MB insgesamt verfügbarer Grafikspeicher6,4
      Primäre Festplatte247GB frei (466GB gesamt)5,9
      Windows 7 Professional

      System  
       HerstellerFUJITSU
       ModellCELSIUS W410
       Gesamter Systemspeicher12,0 GB RAM
       Systemtyp64 Bit-Betriebssystem
       Anzahl der Prozessorkerne4
      Speicher  
       Gesamtgröße der Festplatte(n)466 GB
       Datenträgerpartition (C:)247 GB frei (466 GB gesamt)
       Medienlaufwerk (D:)CD/DVD
      Grafik  
       GrafikkartentypATI FirePro V3800 (FireGL V) Graphics Adapter
       Insgesamt verfügbarer Grafikspeicher6370 MB
             Dedizierter Grafikspeicher512 MB
             Dedizierter Systemarbeitsspeicher0 MB
             Gemeinsam genutzter Systemspeicher5858 MB
       Grafikkarten-Treiberversion9.3.3.0
       Auflösung des primären Monitors1920x1080
       DirectX-VersionDirectX 10
  • Do they all have certified graphics cards and driver versions installed?