05-18-2016
07:38 AM
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05-18-2016
07:38 AM
Hi Victoria,
thanks for looking at this:
- Is the issue noticeable on all machines, after the same period of time? Or is it worse for certain users?
- so far - two PCs (we're starting with just a few smaller projects) - as far as I can tell, if there is a difference it's based on the speed of the machine - but the stickyness is present in both
- Is it worse with certain files?
- no - once this begins to occur - it happens in all open files
- How many layers, on average, are in the files that exhibit the behavior?
- from ca. 50 up to 500 (including xrefs)
- Do all of the machines you're testing meet or exceed the system requirements for ACA 2016? (Typically, ACA works best on machines that also meet the additional 3D requirements at the bottom.)
- should be - see these specs (sorry about the German...):
Prozessor Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz 7,6 5,3 Ergibt sich aus der niedrigsten Teilbewertung Arbeitsspeicher (RAM) 12,0 GB 7,6 Grafik ATI FirePro V3800 (FireGL V) Graphics Adapter 5,3 Grafik (Spiele) 6370 MB insgesamt verfügbarer Grafikspeicher 6,4 Primäre Festplatte 247GB frei (466GB gesamt) 5,9 Windows 7 Professional System Hersteller FUJITSU Modell CELSIUS W410 Gesamter Systemspeicher 12,0 GB RAM Systemtyp 64 Bit-Betriebssystem Anzahl der Prozessorkerne 4 Speicher Gesamtgröße der Festplatte(n) 466 GB Datenträgerpartition (C:) 247 GB frei (466 GB gesamt) Medienlaufwerk (D:) CD/DVD Grafik Grafikkartentyp ATI FirePro V3800 (FireGL V) Graphics Adapter Insgesamt verfügbarer Grafikspeicher 6370 MB Dedizierter Grafikspeicher 512 MB Dedizierter Systemarbeitsspeicher 0 MB Gemeinsam genutzter Systemspeicher 5858 MB Grafikkarten-Treiberversion 9.3.3.0 Auflösung des primären Monitors 1920x1080 DirectX-Version DirectX 10
- should be - see these specs (sorry about the German...):
- Do they all have certified graphics cards and driver versions installed?