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There are several ways you can access Technical Support:
Installation, Activation & Licensing
Use this link for online or offline activation, or reactivation of software.
Go here to chat or email us about Activation issues.
Finding Your Phone Support Information
Customers who have phone support as a benefit of an Autodesk subscription or maintenance plan can look up the support telephone number and Express Service ID to contact Autodesk support in Autodesk Account.
Schedule a Call: New Way to Access Tech Support
Schedule a Call: New Way to Access Tech Support-MAC
If you are an Advanced Support or Enterprise Priority Support customer, you can use “Schedule a Call” for installation issues, license errors, and product feature troubleshooting.
Submitting & Viewing Support Requests
All Autodesk customers can access these self-service support options without a subscription.
What Can We Help You With?
1. Purchases & Returns
2. Downloads & Upgrades
3. Product Help
4. Installation & Activation
5. Autodesk Account Management
6. License Management
Here's how to navigate to Autodesk Live Chat from the link above:
- Select what we can help you with
- Select appropriate subtopics from the pull-down menus
- Select “I Still Need Help” and the option for Chat will appear
- Click "Chat" button and you will be taken to the Live Chat

Steve Tamplen
Technical Support Specialist