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carolinaP8MJ3
887 Vistas, 21 Respuestas

Fatal error when attaching a recap file

Hi, I have an *RCP file 3kb, when operating the command "pointcloudattach" a fatal error pops up and autocad crashes.

my computer has:  Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz 3.41 GHz processor, 16 gb RAM , window 10 pro. Any idea what the problem could be?

Many thanks

paullimapa
en respuesta a: carolinaP8MJ3

In AutoCAD enter About command, do a screenshot and post that in your reply 


Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
carolinaP8MJ3
en respuesta a: carolinaP8MJ3

IMG_1417.jpeg

carolinaP8MJ3
en respuesta a: carolinaP8MJ3

I hope it helps :manos_unidas_para_la_oración: thanks!

paullimapa
en respuesta a: carolinaP8MJ3

You misunderstood my reply.

In AutoCAD at the command prompt enter command: ABOUT

Do a screenshot of that window and post that here


Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
carolinaP8MJ3
en respuesta a: paullimapa

this is the screenshot after typing “about” is that what do you need? 

bbbf2579-5c86-4be7-9271-7014de9ba69a.jpeg

paullimapa
en respuesta a: carolinaP8MJ3

Download install 2025.1 update


Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
carolinaP8MJ3
en respuesta a: paullimapa

Hi, it’s a trial version that I installed today from the website, so ai am not sure if I can update it?

pendean
en respuesta a: carolinaP8MJ3


@carolinaP8MJ3 wrote:

this is the screenshot after typing “about” is that what do you need? 


You are missing the 2025.1.1 update: get it now, restart your PC after it is done installing. See if that helps.

 

Also share a screenshot of your GRAPHICSCONFIG command pop-up from inside your AutoCAD 2025 too please.

carolinaP8MJ3
en respuesta a: pendean

IMG_1484.jpeg

IMG_1483.jpeg

carolinaP8MJ3
en respuesta a: pendean

hi,

How can I get access to the updated version is I am using a trial? Thanks for your replies 

Valentin-WSP
en respuesta a: carolinaP8MJ3

@carolinaP8MJ3 ,

 

Check your Windows 10 version is version 1809 or above, in addition to the other requirements.

 



Please select the "Accept as Solution" button if my post solves your issue or answers your question.


Emilio Valentin
pendean
en respuesta a: carolinaP8MJ3


@carolinaP8MJ3 wrote:

hi,

How can I get access to the updated version is I am using a trial? Thanks for your replies 


Trial versions have no access to any updates.

 

Change to something else at #1 or turn off at #2

pendean_0-1731334480972.png

 

carolinaP8MJ3
en respuesta a: pendean

Hi,

thanks for replying… I tried all of them, nothing worked… I still have the “fatal error” message:(

Valentin-WSP
en respuesta a: carolinaP8MJ3

@carolinaP8MJ3 ,

 

Update the .NET Framework to a more current version.

 



Please select the "Accept as Solution" button if my post solves your issue or answers your question.


Emilio Valentin
TheCADnoob
en respuesta a: carolinaP8MJ3

Does your recap file open in recap ok?

3K seems small to me, though I generally work with larger recap sets. 

CADnoob

EESignature

carolinaP8MJ3
en respuesta a: TheCADnoob

yes in recap I can see it/ open it. Using recap I tried first just “save” command and it’s the 3K file. When I use the export command the file is huge but with both examples Cad crashes… so I don’t know…

TheCADnoob
en respuesta a: carolinaP8MJ3

Is the rcp on a network or on the local PC?

 

CADnoob

EESignature

carolinaP8MJ3
en respuesta a: TheCADnoob

in a network and the trial versions (autocad and recap) in my computer 

carolinaP8MJ3
en respuesta a: TheCADnoob

I mean: both software in their trial versions are installed in my computer but when i save the file I save it in our network