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@jthompsonGJ3BH wrote:
-We've asked the original creator to provide a 2D version, but they either do not understand our request or will not modify their procedure to accommodate us. I was hoping to figure out a work around for when they eventually send us files with a similar issue.
I suspect because what you want ultimately (keep everything as is but make it 2d) is literally not feasible.
You're going to have to alter the DWG content to get true 2D only, there are many ways and all involve altering the content in one form or another, or consider limiting yourselves by using a restrictive-to-you tool like OSNAPZ https://help.autodesk.com/view/ACD/2023/ENU/?guid=GUID-5A49F08E-C0FD-4B38-9253-BC60197E1A60
Find a way to share a portion of the actual content of the file for additional tips, explain in that portion what you wish to see "in 2D" since your WCS was rotated and all: a rectangle in a block substitute is really not enough for remote help.