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"The answers from every direction are what is very vague"
Sure, if we don't know the source code.
There is one way we don't need the source code (to point exactly to the problem):
Learn the same as the people who can help, to help yourself.
Also: You have the VLIDE to debug your code, this way it is easy to find the problem.
Often the problem is, people using (command statements to controle native commands, instead to program her own function by API.
Commands changes, from tim to time and the (command statement is wrong then.
2014 is very old, command-s instead command is a problem in many codes and it is a thing what Adesk started years before (10years now).
If you need help, share your code and the information of your ABOUT dialog.
Sebastian