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Thx for moving it.
I meant the email support (not you, the admin) I got must be suffering from a language barrier, as he offered to help figure out why the installs fail, when I had clearly stated we knew exactly why they fail, how to fix them, and that I wanted to see who was choosing what solution.
To not understand that can only be because he was not clear on what I said.
So its great they want to help me, but they can start by actually reading and understanding the post.
That might sound rude, but this is a service we have paid for, and autodesk is claiming they are doing great at.
Communication is part of that. Who on the autodesk side is pressuring these support guys to just reply with anything?
That wastes both sides time.
As far as this post being moved, are you saying the installation group is dying?
My issue is clearly an installation one, like, a ringer.
If that group should not get it, it should be closed. How can you conclude anything else?
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