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en respuesta a: john.burnison

Thanks for the screenshot: you are missing the 2023.1 update for sure in plain AutoCAD: your other variants might also have additional updates once that is installed too. Check all of your updates at your accounts page here https://manage.autodesk.com/products/updates

>>>...Already open a support case, and got the call from Autodesk without any response...<<<
Do it again.