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RodneySabo6216
255 Vistas, 2 Respuestas

Subscription renewal

Our subscription expired by 1 day due to delays in renewal from Dell...tried Autodesk first.  Do we have to reload AutoCadLT to use our renewed subscription of 2016 or a way to do it from 2015.  We are currently locked out...

Anonymous
en respuesta a: RodneySabo6216


@RodneySabo6216 wrote:

Our subscription expired by 1 day due to delays in renewal from Dell...tried Autodesk first.  Do we have to reload AutoCadLT to use our renewed subscription of 2016 or a way to do it from 2015.  We are currently locked out...


You should talk to your reseller.

matthew.d
en respuesta a: RodneySabo6216

Hi @RodneySabo6216

 

Welcome to the community!

Sorry to hear about the issue. To clarify, what do you mean reload? This is a desktop subscription correct? You should just be able to log into the program if your account is set up correctly, however I am not seeing any products in your account. You may need to speak to your reseller and previously suggested.



Matt DiMichele
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