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en respuesta a: steveLR82G

2020.1.3 is the latest version, try that. If needed, roll back to 2019.1.2 or move to R2021.1 to test as well.

Then... you'll need to start a support ticket then https://knowledge.autodesk.com/contact-support
And report the issue to Autodesk here https://www.autodesk.com/company/contact-us/product-feedback

Then wait.