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Hello everyone here, posting on this thread after a long time now. I wanted to update you all that almost 7-8 months back, our team switched to Google "Drive file stream" application instead of Google "backup and Sync".
The application appears to be doing a similar job but technicalities are different. both are meant for data syncing with google drive but backup and sync is primarily meant for private users (xyz@gmail.com email ids). also, in backup and sync, your local hard disk is primary and google drive is slave (where backup is being saved). the target audience of Drive file stream - however - is corporate users with private domains (xyz@xyz.com email ids hosted on Gmail). in drive file stream, data on google drive is master and its copy on your local hard disk (if you choose the option for data to be available offline) is the slave. also, when you install drive file stream, it creates a virtual drive in your computer (the size will be equal to the storage capacity of your google drive). you can see the drive in "my computer" and it would look & function like any other HDD partition.
Now our team is spread in 4 different geographical locations (thanks to COVID). at the farthest distance, we are 2000Kms apart. we are working using drive file stream. all our laptops are working on drive using AutoCAD. the file is opened directly from google drive and saved back directly online into google drive. Since the drive file stream creates a virtual HDD, AutoCAD thinks that it is opening file from a local HDD and not any cloud location.
all the SSM features are working as it should be without any glitch. all other cad features are working as it is without any glitch. so all in all, back & sync was the problem (and still is) while Drive file stream works like a charm.
I wanted to update you guys just in case if COVID is causing similar trouble to you guys as well, you may consider doing a could setup. please remember NOT to use backup & Sync. The only flip side is that in order to use Drive file stream, you must have a private email address hosted on Gmail.