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Anonymous
416 Vistas, 6 Respuestas

3D Commands Not Recognized

Hello, I'm having issues with the 3D commands (orbit, pan, etc.) not being recognized. When I type the command in to the command bar, or click on the button in the ribbon, I get a message below saying it is not recognized. Anyone have any thoughts?

pendean
en respuesta a: Anonymous

What does ABOUT command list as your exact AutoCAD version?
Anonymous
en respuesta a: pendean

I have AutoCAD 2018.

pendean
en respuesta a: Anonymous

Thanks for the info: so that's not a new version, so what is different with your setup today that broke it: did you introduce or remove a 3rd party add-on? Or something else that is different or new today or recently?

Otherwise I see a reinstall of the software in your future to fix the issue.

TIA
Anonymous
en respuesta a: pendean

The commands worked fine when I purchased the license a little over a year ago, but quit working a few months ago. I've tried both repairing and reinstalling the software but no luck!

pendean
en respuesta a: Anonymous

Log into your PC as an all new user with full admin rights, then test AutoCAD2018: let us know if that works.

If not, what is your OS?
Post a screenshot of your full expanded AutoCAD program window with ABOUT command's pop-up in the center of the screen please, lets see if we all notice anything else going on.

Here is how to grab a high-res screenshot if you don't know how to do it https://support.microsoft.com/en-us/help/4027213/windows-10-open-snipping-tool-and-take-a-screenshot

Tiana_Y
en respuesta a: Anonymous

Hello @Anonymous, 

Thank you for posting in the AutoCAD Forum! I just wanted to check in to see if the suggestions that @pendean gave in his last post helped you resolve the issue. If they did not, could you provide the information that was requested in order for the community to continue assisting you? 

 

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

 

 


Tiana.D
Community Program Manager
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