04-20-2020
09:57 AM
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04-20-2020
09:57 AM
Hello @Anonymous,
This is an error related to performance of the application on this operating system.
- Sign in as Administrator or Create a New User Account (Full Control user permissions)
- Make sure you have an updated graphics card driver by checking the manufacturer's website then assign the correct Graphics Card
- Clean out the TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Start Menu and hit Enter (Windows)
- Temporarily disable security settings like Antivirus, Firewall, Network securities & UAC on your Windows operating system
- Try using the Microsoft .NET Framework Repair Tool
- Review the article FATAL ERROR: Unhandled Access Violation, for more troubleshooting suggestions
Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Natasha
Community Product Support Specialist
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