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nicolasmenu
en respuesta a: Anonymous

Hi guys,
Looks like this one is tough, but great ideas so far ! Some of them make me think of a few additional things to do.

QUICK tests.
1) Create a fresh windows user account with admin rights, and login into this fresh account and start AutoCAD from there...  if doesn't help go back to your regular account.
2) Install DirectX 11  (you can check version with "dxdiag" from your windows command line) and test.
D3d is included inside DirectX and OpenGL comes with your graphic card driver.
3) I would also give a look at

https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Desktop-App-freezes-and-...
See the section "If using Windows 7: Switch graphic libraries used by the Licensing/Login Component:". 
Try setting those windows variables. I am not exactly sure this TS is related or not,
but it won't arm to try it quick and if it doesn't help, revert back.

If the above quick tests did not help, here is my 2 cents.
Reading through the many suggestions, and now that we can eliminate many issues, I would emphasis on this last one from Chris regarding the requirements.

Make Sure Microsoft KB4019990 is correctly installed.
If not it may prevent .NET framework to install correctly because of a missing D3D component, which in turn may prevent AutoCAD to work (may be even install) correctly.
Why AutoCAD 2019.0 would work fine and not 2019.1.1... well... ask the experts;) lol)


Try this.
1) Make sure Win7 Pro SP1 64 is up to date with KB4019990 correctly installed
2) Uninstall/reinstall .NET framework 4.7.2 (keep the installation log files) from Microsoft web site
3) Do a clean install of AutoCAD 2019 (keep the installation log files)

(if you need detailed steps for the above operations let us know)
Hope this helps...
If not, please send in the log files may be some experts here can find what's going wrong.

 

Cheers, Nicolas