@HotMetalArtist wrote:
The instructions on Autodesk.com are incorrect. The say to login, go to Account, go to Billing and Orders, go to Payment Methods and select Add Payment Method.
BUT!!! There is no button/link/action to "Add Payment Method".
I've had two call-backs from offshore support with terrible call audio quality and complete lack of understanding of the problem. Both times the call suddenly dropped.
Is this what you see? And before that did you deliberately delete an old credit card that was listed?
Like it says, you need to make a purchase, then he credit card info will show, AND the option to add a payment will be visible. Sorry, that's how it wwrks.