properties window is blank

Anonymous · ‎11-03-2021

I have a subscription license to AutoCAD LT for Mac. The properties window opens to a completely blank window. I've installed the latest updates.Does anyone have a solution for this?

pendean · ‎11-03-2021

Lt version?
MacOS version?

Anonymous · ‎11-03-2021

I've got the LT version for MacOS

maxim_k · ‎11-03-2021

Hi @Anonymous ,

@Anonymous wrote:
I've got the LT version for MacOS

Which AutoCAD LT version?

Which macOS version?

Can you attach screenshot of AutoCAD window?

Does it blank with and without selected object(s)?

Did you experience this problem immediately after installation? Or did it appear suddenly?

If suddenly - have you tried to Reset AutoCAD?

Do you find the posts helpful? "LIKE" these posts!
Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.

Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community

pendean · ‎11-04-2021

@Anonymous I asked what year version of LT, I already know you are using LT, I said so in my question, how did you miss that good buddy?

AND what is your MacOS version?

Anonymous · ‎11-04-2021

The Properties window remains blank whether or not an object is selected.
The problem started suddenly. I have reset AutoCAD but that didn't correct
the problem.
Attached is a screenshot with AutoCAD open and the blank Properties window
to the lower left corner.
Thanks for your help with this!

maxim_k · ‎11-04-2021

@Anonymous ,

>>>>Attached is a screenshot

You forgot to attach screenshot.

In order to be able to attach something to the post, you need to reply in browser.

PLUS - you have not answered about AutoCAD LT version number and MacOS version.

Do you find the posts helpful? "LIKE" these posts!
Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.

Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community

Anonymous · ‎11-04-2021

Let me know if you receive the attached screenshot. Thanks

maxim_k · ‎11-04-2021

You still have not answered about AutoCAD LT version number and MacOS version.

No screenshot attached.

Do you find the posts helpful? "LIKE" these posts!
Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.

Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community

maxim_k · ‎11-04-2021

Here you can find how to check macOS version:

https://support.apple.com/en-us/HT201260

Do you find the posts helpful? "LIKE" these posts!
Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.

Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community

pendean · ‎11-05-2021

What is your LT year version?
What is your MacOS version?

Anonymous · ‎11-05-2021

AutoCAD LT for Mac, Product Version R.47.M.170, AutoCAD LT 2021.2
macOS Catalina, Version 10.15.7

maxim_k · ‎11-05-2021

Hi Robert,

And what about screenshot?
Take a screenshot on your Mac

If the problem with Properties inspector appeared suddenly - the only one way to solve it is to Reset AutoCAD. I know that you already tried this, but can you try again?

Do you find the posts helpful? "LIKE" these posts!
Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.

Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community

Anonymous · ‎11-05-2021

Attached is a pdf of a screenshot I just took. The properties window is in
the lower left corner of the screen, on top of the model space view.

maxim_k · ‎11-05-2021

@Anonymous wrote:
Attached is a pdf of a screenshot I just took. The properties window is in
the lower left corner of the screen, on top of the model space view.

No screenshots attached:

Do you find the posts helpful? "LIKE" these posts!
Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.

Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community

maxim_k · ‎11-05-2021

When you want to attach a file to the post, you need to create this post in a browser, but not in email reply.

Do you find the posts helpful? "LIKE" these posts!
Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.

Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community

Anonymous · ‎11-09-2021

I tried the reset and that resolved the problem of the blank properties window.

Thank you everyone for your help on this topic!