Anonymous
1153 Vistas, 6 Respuestas
04-16-2021
12:50 AM
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04-16-2021
12:50 AM
When I open a new file or an existing file, I can see all the settings and tools but the drawing sheet is black, I can't see the cursor and I can’t draw.
¡Resuelto! Ir a solución.
04-16-2021
12:58 AM
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04-16-2021
12:58 AM
Welcome to Autodesk Forums!
Hi @Anonymous ,
And your macOS version is ....?
Do you have this issue immediately after installation of AutoCAD?
What is your Mac model?
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Maxim Kanaev
Architect
MARSS
Etiquette and Ground Rules of Autodesk Community
04-16-2021
01:45 AM
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04-16-2021
01:45 AM
@Anonymous ,
Have you tried to change Graphics engine in AutoCAD Preferences to "Open GL Profile"?
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Maxim Kanaev
Architect
MARSS
Etiquette and Ground Rules of Autodesk Community
04-16-2021
03:15 AM
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04-16-2021
03:15 AM
Version 11.2.3
Macbook Air (Retina, 13-inch,2020)
The issue came out four months after installation.
I tried to delete and re-install the program, but the issue remains.
Macbook Air (Retina, 13-inch,2020)
The issue came out four months after installation.
I tried to delete and re-install the program, but the issue remains.
04-16-2021
04:06 AM
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04-16-2021
04:57 AM
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04-16-2021
04:57 AM
You can try Clean Uninstall :
https://knowledge.autodesk.com/support/autocad-for-mac/learn-explore/caas/sfdcarticles/sfdcarticles/...
Then install AutoCAD again.
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Maxim Kanaev
Architect
MARSS
Etiquette and Ground Rules of Autodesk Community
https://knowledge.autodesk.com/support/autocad-for-mac/learn-explore/caas/sfdcarticles/sfdcarticles/...
Then install AutoCAD again.
Do you find the posts helpful? "LIKE" these posts!
Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.
Maxim Kanaev
Architect
MARSS
Etiquette and Ground Rules of Autodesk Community