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Anonymous
377 Vistas, 10 Respuestas

Trouble downloading

I am having issues when downloading.. no application is available when I have fully downloaded the files. 

 

Is some able to help?

pendean
en respuesta a: Anonymous

What exactly did you download please? And from where? Share the link here.

"downloading" does nothing most of the type other than give you files on your computer: do you need to actually launch aka double-click those downloads to start the installation?
Can you provide screenshots of what you did?
Anonymous
en respuesta a: pendean
Anonymous
en respuesta a: pendean
maxim_k
en respuesta a: Anonymous

Hi @Anonymous 

Double click downloaded disk image file, to open it in Finder. Then double click the installer file (PKG) to start installation.

 


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Maxim Kanaev
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maxim_k
en respuesta a: Anonymous

Select "Open" in the last window, installation should start.

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Maxim Kanaev
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Etiquette and Ground Rules of Autodesk Community
pendean
en respuesta a: Anonymous

First time installing software friend? The pop-up tells you what to do, hope that helps.

 

pendean_0-1613141375393.png

 

Anonymous
en respuesta a: Anonymous

This doesn't happen thats my issue

Anonymous
en respuesta a: pendean

I click open and nothing happens...

pendean
en respuesta a: Anonymous

You may have an incomplete download (try again and use a download manager tool).
maxim_k
en respuesta a: Anonymous

>>>>> I click open and nothing happens...

Do you see something on the first tab of the Security pane of macOS System Preferences at that moment?

Have you tried to right-click "Install Autodesk AutoCAD " application and select "Open" from context menu?

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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community