Spinning Wheel

Anonymous · ‎05-28-2020

When I am working in LT on my Mac - I will be in the middle of a drawing and the spinning wheel comes up and the screen flashes. I can continue work sometimes other times the screen goes black and the program freezes.

I turned off auto save think that was causing the issue because the file is saved to a cloud service but it is still happening and seems to be getting worse

pendean · ‎05-28-2020

Have this always happened, or did it start today?
Which cloud service? Is this a new change?
Your LT for MAC year version is...?
Your exact MacOS version is...?

Anonymous · ‎05-28-2020

This just starting happening last week.

Google Drive - but not new have been using for years

MAC LT 2021 and also tries 2020

macOS High Sierra version 10.13.6

Anonymous · ‎05-28-2020

AutoCAD® LT 2020 for Mac

Thank you for sending your error report CER_220448268 to Autodesk.

not sure if this will help

maxim_k · ‎05-28-2020

Hi William,

How do you connect to Google Drive? Do you use special application?

Can you try to narrow down the problem?
Save all your files locally, work with them for some time.
Do you still have this problem?

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Anonymous · ‎05-28-2020

It's a automatic connection/app on the computer

maxim_k · ‎05-28-2020

>>>>>It's a automatic connection/app on the computer
Google Drive app?

Anyway, try to work with your drawings locally. There could be a problem / conflict between AutoCAD and Google drive sync application.

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Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.

Maxim Kanaev
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MARSS

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wei503 · ‎05-28-2020

Hi @Anonymous ,

The CER ID is helpful. I see that you ran into a graphics issue. It is specific to the macOS 10.13.6 with the security patch 17G12034, on Intel graphics card.

The recommendation is to upgrade macOS to 10.14 or 10.15.

https://knowledge.autodesk.com/support/autocad-for-mac/troubleshooting/caas/sfdcarticles/sfdcarticles/Random-Crashes-running-AutoCAD-for-Mac-on-mac-machines-with-Intel-Graphics-Cards.html?st=Graphics%20crash%20intel

Thanks,

Wei Ma
AutoCAD QA Manager

Anonymous · ‎09-07-2021

I have a similar problem, when try to work in AutoCAD LT 2022, appear the spinning wheel all time, I have a MacOS Bigsur , version 11.5.2 with Graphic AMD Radeon Pro 5500 XT 8 GB, but I don't understand what happen ,any advice ...thank you

maxim_k · ‎09-07-2021

Welcome to Autodesk Forums!

Hi @Anonymous,

Are you able to draw at least one line?
Do you have this problem just after installation or it appeared suddenly?

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Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.

Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community