Unable to install Autocad on mac. HELP

Anonymous · ‎03-09-2020

This happened after mac update ..

maxim_k · ‎03-09-2020

Welcome to Autodesk Forums!

Hi Mikkel,
>>>>>This happened after mac update ..
Which update do you mean? And why do you think that macOS update is the case of failed installation? Have you tried to install AutoCAD before that "update".

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Architect
MARSS

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Anonymous · ‎03-09-2020

after updating, I could not open AutoCAD. so I reinstalled autocad and it could not be completed.

macOS Catalina 10.15.3

maxim_k · ‎03-09-2020

I don't think that the case is in 10.15.3.update, because on my system I had AutoCAD installed on 10.15.2 and after I updated to 10.15.3 everything works fine.
I see you have Danish system language on your Mac, but I have English language.

There could be a problem with permissions inside your Home folder. Can you tell the name of your Home folder?
And you can try this:
- create new admin account on your Mac (System Preferences -> Users & Groups pane), use simple name for it , such as number combination.
- login to this new account and try to install AutoCAD from this account.

Does the installation fails?

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Maxim Kanaev
Architect
MARSS

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Etiquette and Ground Rules of Autodesk Community

Anonymous · ‎03-15-2020

Not working

maxim_k · ‎03-15-2020

Have you tried "Clean uninstall" before reinstallation?
https://knowledge.autodesk.com/support/autocad-for-mac/learn-explore/caas/sfdcarticles/sfdcarticles/...

You may also ask your question here:
https://forums.autodesk.com/t5/installation-licensing/bd-p/24
where you may get better support.

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Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.

Maxim Kanaev
Architect
MARSS

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Etiquette and Ground Rules of Autodesk Community

Leaf.chai · ‎03-23-2020

Hi,

Sorry to hear that. Can your try to install it again. When you meet this error. Go to menu and find the log:

Then save and send the log to me: leaf.chai@autodesk.com

Thanks,

Leaf

Leaf Chai
AutoCAD QA Analyst