Error during installation

Anonymous · ‎02-16-2020

I have done all this steps: https://knowledge.autodesk.com/es/customer-service/download-install/remove-products/remove-mac-produ..., in order to remove all the AutoCad contents. Then I tried to reinstall Autocad but it doesn't work, it just said: "Error during installation"

maxim_k · ‎02-16-2020

Welcome to Autodesk Forums!

Hi,
Please provide information about AutoCAD version you are trying to install and macOS version on your Mac.

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Maxim Kanaev
Architect
MARSS

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Etiquette and Ground Rules of Autodesk Community

maxim_k · ‎02-16-2020

Is it the first time installation of AutoCAD on your Mac?
Have you tried to create new account on your Mac (System preferences -> Users & Groups) with administrative privileges, login to this new account and start installation?

Can you also attach here install.log file from /var/log folder?

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Maxim Kanaev
Architect
MARSS

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Etiquette and Ground Rules of Autodesk Community

Anonymous · ‎02-17-2020

Good afternoon, I´m trying to install AutoCad 2020. When uninstalling AutoCad 2020 I didn't "Leave AutoCAD preferences on my computer" so it should work when I try to install it again.

Thank you por answering.

Anonymous · ‎02-17-2020

I have already tried all the things you said and it doesn't work.

Thank you.

maxim_k · ‎02-17-2020

What about install.log?
There could be useful information in it about the installation error.

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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community