03-06-2019
01:27 PM
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03-06-2019
01:27 PM
Hello @Anonymous,
Did you download using the Install Now method? If you did, please uninstall & reinstall using a different method like the Download Now or Browser Download.
Here are the steps to take:
- Conduct a Clean Uninstall
- Reboot the computer, make sure apps are not auto running in the background
- Log in as Administrator (verify you have read & write privileges)
- Make sure you have an uninterrupted & high-speed connection to the internet
-
Temporarily disable security settings on a Mac
- Use the Browser Download Method in your Autodesk Account or via the AVA | Autodesk Virtual Agent (download all the parts)
- When installing AutoCAD, click the program's install/configure options and enable the checkbox for Express Tools
Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software