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wei503
en respuesta a: Anonymous

Hi @Anonymous,

 

This is Wei in the ACAD Mac team. I am reading your sample files. Apart from John's last suggestion, I have a few more questions that could be related to this issue:

 

1. Are you using trial license?

2. Does it slow every time when you launch AutoCAD?

3. How long does it take for a slow launch, 3 min, 5 min?

4. Could you please check in the Activity Monitor, when AutoCAD launches slowly, do you see the process with name "AdSSO-v2" shows in the process list?

5. When AutoCAD launches slowly, and finally open the window, what do you see for the drop-down button on the top right of the window? It is for your login/logout/manage license and please try if it is OK when you click on it.

6. Are you using proxy settings in your network?

 

Thanks,
Wei






Wei Ma
AutoCAD QA Manager