Hi @neillyditt,

I am sorry you haven't been able to reach anyone on this issue. You can contact Autodesk for a Chat, schedule a call, or even wait on the line for a technician.  All of this can be done right from your account page.

Regardless, the team is aware of the defect. I am uncertain as to when a hotfix or update will be released to remedy it but will post on this thread as I obtain more information.