10-06-2016
01:58 PM
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10-06-2016
01:58 PM
Thank you for your feedback, so much appreciated
Yes, I am able to open these files just fine on my mac. I will pass your suggestion on to our customer
When the customer tries to open the files on their end. the file is accessed and the color when begins, after about 20 seconds a window opens up to indicate an error and states cannot open the file.
I would appreciate your feedback when your able to open up on your mac
Thank You,
Chrsitine