09-30-2016
08:25 AM
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09-30-2016
08:25 AM
Happy to help. Lets see I don't think uninstalling and reinstalling will hurt at this point.
I would go ahead and try that. I'm trying to follow along with your workflow as well to see if I can create a similar problem.
Let me try a few things and I will post back shortly.

Sarah Emmsley
Technical Support Specialist