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Anonymous · ‎06-01-2016

Hi! I have an educational licence for Autocad for Mac, and now my computer have crache and I have no programs left om my computer, but I have a copy on of everything on the desktop. Now I'm trying to install Autocad for new, but I get a message that the serial number or produkt key doesn't mach. How shall I do to make it work?

/Karolina Werling

maxim_k · ‎06-01-2016

Welcome to Autodesk Forums!

Hi Karolina,

You need to login to your Student account on Autodesk site and look for the correct serial and product key there.

Maxim

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Maxim Kanaev
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Emmsleys · ‎06-01-2016

Hi @Anonymous,

I have a provided a link for a proactive post about accessing your account. If you could take a look at this link I think this might help you locate your serial number.

If not please post back in this thread I would be happy to further assist you.

Sarah Emmsley
Technical Support Specialist

Emmsleys · ‎06-29-2016

Following up on this thread, I haven't heard back if you were able to try the suggested steps.

Please select Accept as Solution if my post or any other post in this thread resolves your issue, or reply with additional information if the problem persists.

Sarah Emmsley
Technical Support Specialist

john.vellek · ‎07-11-2016

Spoiler

Hi @Anonymous,

I haven't seen an update on your post and wanted to make sure that your problem was fixed. Please update your post and If a solution or solutions fixed the problem for you then please mark as Accepted Solution(s).

John Vellek

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