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Anonymous
440 Vistas, 3 Respuestas

Student Version of AutoCAD 2014 not opening on new MacBook Pro

I've been using a free student version of AutoCAD 2014 on my MacBook Pro for just over a year now. I recently upgraded my computer to a newer model MacBook Pro with retina display and had all of my programs and files transferred over to my new computer.

 

I just went to open my AutoCAD and I am unable to open the program. I was sent an email that included my serial number, product number, computer name and activation code shortly after trying to open the program. I am confused because when I try to open the program there is no prompt for my to enter in any activation code. The program just tries to load for 5 minutes and then becomes unresponsive.

 

Does anyone know how to fix this? I tried to find a number to contact Autodesk support but there is no number or email listed on the website. Very frustrating!!

 

Natalie