Anonymous
575 Vistas, 1 Respuesta
12-08-2015
07:17 AM
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12-08-2015
07:17 AM
Serial Number & Product Key don't mutch
Dear sirs
I have an Autocad 2015 for Mac.
When I use serial number and product key, I see following message:
"The Serial Number or Product Key don't Match.
Valid format for serial number is (XXX-XXXXXXXX)"
Don't understand, what I must to do. All figures of s/n and pr.key I was use at the required fields. Nothing else figures or spaces I was used not.
Please, inform me, which way I can register my product?
Kind regards,
Alex
12-08-2015
10:17 AM
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12-08-2015
10:17 AM
Hi @Anonymous,
Welcome to the community!
Sorry to hear about the issue. I am not seeing AutoCAD for Mac in your student account, what I would suggest doing is going to the educational page here and generating a new serial number.

Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter
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