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Anonymous
416 Vistas, 2 Respuestas

Did not receive serial number or product key - online purchase

Anyone can tell me how long it takes to receive the serieal number once you purchase a product.  I bought it early this morning and have not received anything .  Any help would be appreciated. Thanks

maxim_k
en respuesta a: Anonymous

Welcome to Autodesk Forums!

Hi,
I guess it depends on where you bought the software. See terms of purchase from the seller,

Maxim

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Maxim Kanaev
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dgorsman
en respuesta a: Anonymous

It can take a day or two; they've had some problems on their end over the past few days so processing may take a little longer than normal.  If you haven't heard anything after 3 days or so (don't forget to check your junk mail - its an automated email, so may be bounced or considered spam) drop a line over at the Installation and Licensing board and one of the AutoDesk folk can check on it.

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