10-20-2020
12:50 AM
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10-20-2020
12:50 AM
Good Morning @acad-caveman
Sorry to hear you are struggling ...
One of the easiest ways to contact support is to do the following:
Go to www.autodesk.com/gethelp
Choose post purchase support.
Help using my software.
Choose the products and select then give a brief description.
Click see options.
You will then be presented with some options depending upon the level of support that you have.
Choose from either Schedule a call / Create a case.
If you choose schedule a call ... Someone will call you at your selected time
More information can be found below
Video
Article
https://knowledge.autodesk.com/customer-service/account-management/users-software/support-options