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lee.hillman
en respuesta a: acad-caveman

Good Morning @acad-caveman 

 

Sorry to hear you are struggling ...

One of the easiest ways to contact support is to do the following:

 

Go to www.autodesk.com/gethelp
Choose post purchase support.
Help using my software.
Choose the products and select then give a brief description.
Click see options.
You will then be presented with some options depending upon the level of support that you have.
Choose from either Schedule a call / Create a case.

 

If you choose schedule a call ... Someone will call you at your selected time

 

More information can be found below 

 

Video 

https://knowledge.autodesk.com/support/desktop-app/learn-explore/caas/screencast/Main/Details/00b376...

 

Article

https://knowledge.autodesk.com/customer-service/account-management/users-software/support-options