Anuncios

The Autodesk Community Forums has a new look. Read more about what's changed on the Community Announcements board.

kelbie.ockey
en respuesta a: bhorstTGM48

Unless the title of a given article specifically states a version, these articles are generally version-agnostic. 

 

Just to give you a little peek under-the-hood, these articles are almost entirely created by our support team, which I used to be a part of. Every time a customer sends in a case and it is resolved by our support team, they do one of two things: find an existing article that outlines the issue and solution and send that to the customer, or if the issue has yet to arise, create an article addressing that issue and solution so that future customers that run into the issue might be able to quickly resolve it by themselves by simply searching the AKN.

 

Hopefully, that's a helpful look behind the scenes. This FC AKN article database has exploded in size over the years given the number of support cases we see, so thankfully, most issues that might ever arise in the software outside of a 'how do I program this?' question have an article associated with them.

 

All that is to say, these are not generally new version-specific editorial articles showing off new features or solutions, and that is why you aren't seeing very many '2021' articles specifically, or any year for that matter. 



Kelbie Ockey
Sr. Implementation Consultant