Anuncios

The Autodesk Community Forums has a new look. Read more about what's changed on the Community Announcements board.

Muppett1
1492 Vistas, 15 Respuestas

Re: FeatureCam 2019 Install

From my last topic regarding not being able to successfully install FCam 2019, I tried to download and install InventerView 2018 just yesterday and received the same outcome, an error that wouldn't allow me to complete the install.  I just wanted to let tech support know this as well, so maybe a solution can be found to this issue that seems to be relative only to my computer system.  Thanks!

Anonymous
en respuesta a: Muppett1

Hi @Muppett1,

 

Can you send the error message you got?

 

Muppett1
en respuesta a: Anonymous

Will do, I'll try to replicate it via another install attempt...

Muppett1
en respuesta a: Anonymous

InventorView Error 1.JPGInventorView Error 2.JPGInventorView Error 3.JPG

Muppett1
en respuesta a: Anonymous

These are the error windows I have, in the order they appeared.

Anonymous
en respuesta a: Muppett1

@Muppett1,

 

What version of windows you run?

Muppett1
en respuesta a: Anonymous

W7

Anonymous
en respuesta a: Muppett1

@Muppett1,

 

Start in your command promt write appwiz.cpl then a window appear Add/remove programs.

Uninstall all the instances of Microsoft Visual C++ 2008, when you install FeatureCAM or Inventor Viewer, It will reinstall the runtime as necessary.

 

then use the fixit tool from microsoft.

https://knowledge.autodesk.com/customer-service/download-install/remove-products/using-microsoft-fix...

 

If there are something installed from FeatureCAM 2019 and Inventor View then uninstall.

 

Restart your computer -> Reinstall FeatureCAM 2019 -> Reinstall Inventor Viewer 2019

https://knowledge.autodesk.com/support/inventor-products/downloads/caas/downloads/content/autodesk-i...

 

Muppett1
en respuesta a: Anonymous

Ok Jacob, I've uninstalled all the Microsoft Visual C ++ 2008  files, and ran the FixIt program(no issues).  I'm shutting down and will restart to see if this has any effect. 

Muppett1
en respuesta a: Anonymous

Attempting install now...

Muppett1
en respuesta a: Anonymous

No change, still getting the same error as before.

 

Install Error 1063 II.JPG

Anonymous
en respuesta a: Muppett1

Anonymous
en respuesta a: Anonymous

Hi @Muppett1,

 

Go to the search tab and write UAC, give yourself full controll over the computer.

 

Then try again.

Muppett1
en respuesta a: Anonymous

I believe I'm going to get my IT guy over here and let him take a look now.  When I tried installing FC2019, it basically damaged the operation of my 2018 program.  I've had to uninstall FC2018, and reinstall now to get get full functionality  back for my FC2018 seat.  I still have no issues installing FC2018 tho, but it takes time to go thru all of the updates and fixes from start to finish to get updated.Install Successful.JPG

Muppett1
en respuesta a: Anonymous

I don't understand why I can fully download and install FC2018, but can't do the same with FC2019 or IV2018?  I'm supposed to have full permission for these installs.  I'll check and see with the UAC setting.

Muppett1
en respuesta a: Muppett1

Solution found.  My Windows 7 unit had not had a framework update in some time.  Not sure why, or how, but once the IT guy updated it I was then able to download FCam 2019 and subsequent updates, along with IV2019 as well.  Thank for all the help!