Contributor
16 Posts
1 Kudo
Get message: "The Product You Are Using Is Not On Subscription."
143 Views, 3 Replies
02-13-2013 02:17 PM

I have support requests, etc. and I am on subscritption.  It asks me to enter an "Alternative Contract Number."  I enter my contract number but it indicates that "the product you are using is not on subscription contract number (....).

 

Any thoughts?