Re: Resend Activation Email problem
05-04-2012 10:55 AM in reply to: lancelet

I have now the same same problem!!! Have you understand what we can do?

Autodesk Support
938 Posts
73 Kudos
55 Solutions
Re: Resend Activation Email problem
05-06-2012 08:19 PM in reply to: sabrinuzza

Hi sabrinuzza,

 

Private Message me your Email Address and User ID. I'm making an assumption you are trying to access Education Site, correct?

 

 



Joane Bonghanoy
Re: Resend Activation Email problem
05-11-2012 03:01 AM in reply to: sabrinuzza

I'm having the same problem. Has anyone gotten this problem resolved?

Observer
3 Posts
1 Kudo
Re: Resend Activation Email problem
05-12-2012 04:17 AM in reply to: raulcavazos

I have the same problem too. It's a shame because i was tryed to downoload the Autocad 2011 previously, but i had the same failure so i gave up Smiley Sad Now I have to get this software because of my studies...

Alumni
429 Posts
20 Kudos
17 Solutions
Re: Resend Activation Email problem
05-13-2012 07:48 PM in reply to: johnpark918

HI johnpark918:

 

Please send me your serial number through private message(envelope next to your account name at the top of this page). Upon validation, I may generate an activation code manually for you.

 

In order to generate an activation code we will need the request code that is displayed on your monitor after you begin the activation procedure. Following are the steps to retrieve the request code:

1. Run the program

2. Pull down menu 'Help'

3. Click on 'About'

4. Click the Production Information button at the right hand corner

5. Click on the Activate button

6. On this page you will be able to view Product, Serial Number and Request Code 

 

Have a nice day!



Arlin Bibat
Alumni
429 Posts
20 Kudos
17 Solutions
Re: Resend Activation Email problem
05-13-2012 07:56 PM in reply to: 187916

HI 187916:

 

My apologies for the inconvenience. Please also send me your serial number through private message(envelope next to your account name at the top of this page) so I may check.

 

Thank you!



Arlin Bibat
Observer
3 Posts
1 Kudo
Re: Resend Activation Email problem
05-16-2012 01:09 PM in reply to: arlinpega.bibat
?There is a problem, because I can not get into Download site, and get any autodesk product on my computer. When I log in into a autodesk site, there is a window which i send you in this mail. I don't know what to do. Thanks for help. I tried to go with you instruction, but there doesn't work, or don;t know how to get the serial number which you want, to activate my account.
Re: Resend Activation Email problem
05-16-2012 01:41 PM in reply to: joshua.breau

I have the same HELP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Re: Resend Activation Email problem
09-06-2012 07:28 PM in reply to: lancelet

I have the same problem. I'm a student and i need to activate my account. Is write here that the support team could manually activate my account. Could someone do this for me???

 

Thank you.

Autodesk Support
938 Posts
73 Kudos
55 Solutions
Re: Resend Activation Email problem
09-06-2012 08:30 PM in reply to: matcastro

Hi matcastro,

 

Correct me if I'm wrong, but from what I understand you have not yet completed the Activation of your Education Community Profile right? If so, can you provide more details (e.g. error message ) on the error encountered upon Registration/Activation of your account?



Joane Bonghanoy