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Anonymous
3922 Views, 40 Replies

fUSION 360 NOT RESPONDING

aS SOON AS i SELECT A TOOL IN SETUP, IT HANGS.

adsloud
in reply to: Anonymous

Hi, 

 

Thanks for letting us know the problem. 

 

Do you mean you encountered this issue when selecting a Tool in an operation dialog like the picture below shown? Which build is the Fusion you are using? A picture will be helpful to understand the problem. Thanks.

 

SelectTool.png


Debbie Lou
Sr. QA Engineer for HSM CAM
Anonymous
in reply to: adsloud

Attached are images of the version info and the screen when it hangs.

Anonymous
in reply to: Anonymous

pparently you can't attach two files.  Here's the About box.

adsloud
in reply to: Anonymous

Thanks for letting us know. We've ever known similar issue and made some fixes for it. But seems there are still problems there. We'll continue doing some investigation.

 

BTW, after attaching one file, please click Add Attachment button again and then you can choose other attachments.

Screen Shot 2015-07-01 at 8.27.54 AM.png


Debbie Lou
Sr. QA Engineer for HSM CAM
adsloud
in reply to: Anonymous

And did you encounter this problem every time when you click the Select button? Is it only for this design or every other design? Thanks for helping. 


Debbie Lou
Sr. QA Engineer for HSM CAM
Anonymous
in reply to: adsloud

for the only design I have tried, but repeatedly.  Would you like the file to try it?

Anonymous
in reply to: adsloud

Is there a debug log on my PC you would benefit rom seeing?

adsloud
in reply to: Anonymous

Can you please try to export the file to .f3d format and attatch it here? Thank you.

Export.png


Debbie Lou
Sr. QA Engineer for HSM CAM
Anonymous
in reply to: adsloud

here

adsloud
in reply to: Anonymous

Still cannot reproduce the problem on my side...

 

Have you tried other designs? How about the result if you click the Tool Library command on Ribbon bar? Thanks for your support.


Debbie Lou
Sr. QA Engineer for HSM CAM
adsloud
in reply to: Anonymous

Still cannot reproduce this problem on my side... Have you tried other designs? How about the result if you click the Tool Library command on the Ribbon bar? Thanks for your support!


Debbie Lou
Sr. QA Engineer for HSM CAM
peter.pretsch
in reply to: Anonymous

Hi Clayton,

 

can you give us any hints to what machine/graphics card/os/drivers you are using ?

 

Kind regards,

 

Peter


Peter V. Pretsch
SW Development Manager
Anonymous
in reply to: adsloud

I have tried other designs, same hang.

Anonymous
in reply to: peter.pretsch

ThinkPad x140E, Windows 7, for the Sherline 5400 mill.  Are there any debugging switches I can turn on to give you more info?

 

Manage Tool Library from ribbon works.

peter.pretsch
in reply to: Anonymous

Thank you for the feedback, we will see if we can establish an environment, where we can reproduce your issue.

- Peter

Peter V. Pretsch
SW Development Manager
Anonymous
in reply to: peter.pretsch

A solution would be much appreciated.  I have been writing gCode to run the mill, and it is much harder than it should be.

Anonymous
in reply to: peter.pretsch

I am beginning to wonder how serious AutoDesk is about this product.  Is everyone on vacation, or is a program hanging just not that important?

innovatenate
in reply to: Anonymous

 

In one of the screenshots, it looks like the sub-optimal graphics banner is showing. Have you tried reviewing the suggestions in the below link?

 

http://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/On-l...

 

Thanks,

 

 




Nathan Chandler
Principal Specialist
Anonymous
in reply to: innovatenate

I updatede to the newest AMD driver and Windows 7 crashed.  I hope I get this posted before it happens again!  The AMD Caqtalyst Control Center does not have those options.  See attached screen shot.