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mike.tessier
in reply to: EdDRM

Hi @EdDRM,

 

Thanks for posting!

 

I just want to clear the air about the red arrow. When a post goes unanswered for a certain amount of time (I believe the threshold is 4 hours) the post gets automatically escalated to the support team, so that's why you are seeing the red arrow even though you didn't hit the "Need Answer" button.

 

In regards to the issue surrounding your setup sheets, they should be generating images, and I was unable to reproduce the behavior of the image not showing up. Would you mind clarifying for me? On your setup sheet, are you not seeing any image at all, or are you just not seeing the WCS in the image?

 

I generated a few setup sheets to test some things, and I noticed that (at least on my machine) the image generated in the setup sheet is a screenshot of the design and whatever is shown in the viewport (i.e. if you have selected an operation in the browser tree to view the preview of the toolpath, the toolpath and the tool will appear in the image or if you have a setup selected it will show the stock and the WCS for that setup). Could you try selecting the setup that you would like to see the WCS of and let me know if that changes things?

 

Thanks in advance for the clarification! I look forward to hearing back from you!

 

Cheers,

Mike Tessier

Product Support Specialist



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