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Anonymous
251 Views, 1 Reply

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bob_holland
in reply to: Anonymous

pepe120,

 

Welcome to the forum and I am sorry for the late reply.

We have found that this is usually an issue with AntiVirus software not liking one of our files.

 

Please send me an email to:

bob dot holland at autodesk dot com

 

I would like to schedule a TeamViewer session and take a look at your system to see it we can get you back up and running.

 

Thank you for your patience.


Bob Holland
Autodesk Product Support