07-23-2019
10:40 AM
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07-23-2019
10:40 AM
Hello @ZTR88 ,
This is strange behavior. I've only seen this once before. In the earlier case the database was restored to a backup from before the issue started happening. This resolved the issue before we were able to narrow it down.
Are you able to provide the following info to help us sort out what is happening:
- Has this always happened when copying service templates, or did it only start happening just recently? Do you remember any changes made before this started happening?
- Does this happen from any machine, or does it look to be specific with just one?
- Is it happening with every service template you make a copy of, or specifically just the "STORM - PVC" when copied?
- If you copy the service template, see the wrong items, and flip to something else and back, does it show the same incorrect items? If closing the program completely, and restarting it then getting back to the edit service template dialog box, does it get back to the edit service template dialog, does it show the same incorrect items?
- Have you migrated any services from older versions, is this only happening to the migrated services?