Hi @clomedico
Thank you for providing the information and screen shots above.
While we are doing some testing, can you please confirm if you have tried the following:
Can you confirm that you are using the most updated version of 2019 Fabrication CADmep? Follow the article below to determine if you are using the most up-to-date release of 2019 Fabrication CADmep.
If you are running the most up-to-date release can you try to Repair the program? See screenshot below for help
As mentioned as a work-around for your current issue, you can manually navigate to http://www.building3dcontent.com/ download your content there, and push this content into your working file.
When possible please let me know if my suggestions helped to resolve your issue, if you found my post solved your problem, please click on "Accept Solution" to help others with similar questions.
Thank you and I look forward to your thoughts!
