Hi Liz,

Looks like Autodesk pulled the 2017.2.2 update.  It was causing issues w/straight duct lengths often not honoring the connector turnover. 

I'd only advise 2017.2.2 for piping/electrical trades and stick with 2017.2.1 for Sheetmetal. 

If you still need 2017.2.2 whoever did install it likely has in in the folder where the desktop apps downloads to their local system. Or Email me directly and I can get it over to you.