Anonymous
1056 Views, 3 Replies

CAM DUCT - Moving to a new PC

Hello,

 

I have a customer with an old copy of CAM DUCT.  I would like to migrate this from the current Windows XP PC and move it onto a new Windows 7 Pro machine.

 

I've copied the software across to the new machine as well as the Parallel Dongle.  When trying to open the PM2000 software I am getting the following error:

 

No Hardware Lock Found - Error 15

 

AutoDesk are telling me that they can't help as its no longer supported.  Has anyone managed to do this previously?  And if so, have they encountered and resolved this error? 

 

Kind Regards,