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Again. The rules work. They are not broken. It's the triggers that are not working. 

This is not the only rule we have. They all work fine when you select them manually. 

 

https://www.youtube.com/watch?v=Dh74EFsj7y8&feature=youtu.be

 

Sometimes they do work most of the time they don't. 

 

The rules are fine. They have been fine for a long time. The triggers worked fine. They don't anymore since we got new templates. 

 

I have checked every obvious thing that could be wrong. I can't find any obvious setting or thing that doesn't work. 

Hence my suspicion that there is something else at play. 

 

My coworkers have the same issue. Sometimes it works fine but 98% of the time it doesn't. 

 

We should get IV2020 this summer. Hopefully the problem is solved then. 

 

 

 

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