10-23-2024
05:58 AM
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10-23-2024
05:58 AM
@kbear2AYYK
Hi again. I've done some inquiry internally here, and was told that if you want to connect directly to the team at Autodesk who runs the App Store, scroll to the very bottom of the page, in the middle (very small font)... there is a Contact Us link that will allow you to directly email that team. They should be better able to advise you on what to do next in this issue.
If you get a resolution, please circle back here to let us know how it went for you? Good luck!

Chris Benner
Industry Community Manager – Design & Manufacturing
If a response answers your question, please use ACCEPT SOLUTION to assist other users later.
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